Job Vacancies

Responsibilities

General

• Experiences
• Commercial
• Impact

Experiences

Source and develop compelling experiences and properties that:

• Resonate with the Steppes’ client base and the high-end travel market
• Embody the company’s brand values and meet with marketing briefs
• Meet with strict sustainability criteria and deliver on our three Ps – profit, people and planet
• Help fulfil our commercial goals

Dynamic content generation which will include:

• Creating web pages (using WordPress) to showcase our holiday ideas, group tours, experiences and hotel partners
• Writing itinerary copy and creating group tours in our CMS

Maintain positive relationships with our key suppliers to ensure:

• Outstanding commercial terms
• Exceptional service and delivery (using our Post Travel Questionnaire as a means of Quality Control)
• A shared commitment to Positive Impact Travel
• Documented Health and Safety measures

The role will entail close collaboration with our marketing and sales team, working together on holiday ideas, experiences and hotels for our website.

Commercial

• Liaise with suppliers to negotiate favourable payment terms, rates, overrides and value adds
• Work with the Product & Impact Director to create, cost and administrate charters and group tours
• In collaboration with Head of Sales, communicate product updates to the sales team and organise training to fill any knowledge gaps

Impact

• Look to align our product with the 17 UN Sustainable Development Goals
• Assist with collating data from hotels and cruise companies, that helps Steppes more accurately determine the carbon footprint of its holidays
• Assist with supply chain audits to ensure our suppliers are in alignment with our Positive Impact commitments
• Manage our relationships with the various NGOs we support through our Positive Impact initiatives
• Manage our in-house Steppes Fund For Female Guides

Skills/Experience required

• First hand experience of working in the high-end, tailor-made travel industry
• An appreciation and understanding of sustainability in the context of the travel industry
• People skills – ability to forge long-lasting relationships with colleagues and suppliers
• Good computer literacy and a willingness to expand your knowledge
• Copywriting and close attention to detail
• Administration and organisational skills
• Time management and an ability to prioritise

Nice to have

• Good knowledge of Africa, having both travelled there and had experience of working in the travel industry with African suppliers.
• Happy sourcing and formatting images to represent our key products

Terms/Conditions

• Hours of work – 09:00 – 17:30 hours, Mon to Thursday, 09:00 – 17:00 Friday, and occasionally over weekends and evenings (e.g. if attending supplier and trade events as required)
• Paid Holidays – up to 33 days (which includes 8 bank holidays)
• Up to two days a week working from home
• Pension, Private Healthcare and Travel Insurance – contributory after a six-month probationary period
• Full-time 37.5 hours or Part-time position considered

To Apply

Email a covering letter and CV to [email protected]

Deadline for applications is 30th April 2025