Our People
  • Amy Waters snow biking Our Team

    Steppes Travel is made by the people who work here. Incredible holidays are made possible because of their vast travel experience and the great enthusiasm they bring to their work.

  • William Dalrymple Our Tour Experts

    We carefully select our experts based on their knowledge, companionship and influence, ensuring that you can travel with the most knowledgeable leaders in the field.

  • Liz Bonnin Heroes and Heroines

    The people who lead the way when it comes to those things which matter to us: exploration, the environment, women’s empowerment and education.

Guanacos, Patagonia, Chile

Job Vacancies

Marketing Director

Steppes Travel have been creating memorable holidays for clients who want to go beyond the ordinary, since 1989. Our pioneering team have unrivalled experience in their specialist countries, and are committed to promoting positive impact travel.

We are looking for a Marketing Director to lead the development and delivery of the strategy that will deliver our next stage of growth. If you have a successful track record in leadership roles and a particular expertise in CRM and digital marketing we’d love to meet you.

  • FULL TIME
  • MARKETING
  • CIRENCESTER, UK
Apply Now

The Objectives of the Role

  • To develop competitive and sustainable marketing and brand strategies that will deliver our short/medium term growth targets and provide a solid platform for the future. This will involve both maximising sales from our existing client database, and identifying profitable customer acquisition and new business opportunities.
  • To lead the marketing team in delivering the marketing strategy, in particular making CRM an integral part of our overall marketing approach.
  • To develop a strategy to attract and retain the best talent in the marketing industry, and have the right skills to deliver our strategy.
  • To work with the board and liaise between teams, to make best use of their expertise and to ensure the business is enthusiastically aligned with the marketing strategy.

Responsibilities

  • Developing the 5-year marketing strategy that will deliver the company’s financial targets in conjunction with the Finance Director. Identifying and prioritising the customer and product segments we can grow profitably in.
  • Refining our brand positioning and communication strategy so we can access the opportunities for growth identified in the marketing strategy.
  • Developing the annual activity plans and budgets, ensuring strong market/competitor understanding, use of our data and customer insights underpin all activities.
  • Embedding CRM as an integral part of our marketing approach. Using data to create customer segmentation, bespoke propositions etc.
  • Developing the appropriate skills within the marketing team to deliver the plans.
  • Maximising the effectiveness and return on investment from all marketing activities: website, emails, media/influencers, social etc.
  • Setting high creative standards so all communication is on brand and inspires action
  • Financial, KPI and ROI tracking. Acting on learnings.
  • Negotiating with and managing communication agencies.
  • Being an inspiring Steppes advocate with clients, at conferences/trade shows and within the industry

 

Experience and skills

  • Track record of implementing marketing strategy at board level
  • Track record of delivering significant growth in senior marketing roles, by creating winning strategies and effective marketing campaigns.
  • Excellent leadership, communication and decision-making skills.
  • Strong project management and people management skills.
  • Broad experience across the marketing mix. Strong digital marketing experience – website UX, SEO, content marketing, email, social media marketing etc – with particular expertise in CRM and use of data.
  • Experience of marketing high-value, highly considered consumer goods/services would be useful.
  • Professional chartered marketer (CIM) is a plus

Benefits

  • Attractive remuneration package with bonus scheme, pension and private healthcare
  • Flexible working to help you achieve a work/life balance while meeting the demands of the role. This may include remote working such as working from home or from alternate locations. Can also be part-time.

We look forward to hearing from you

apply now

Why Choose Steppes?

Our knowledge and expertise set us apart. So too our curiosity. It is this that drives us to create a journey that is really bespoke to you, all the while ensuring we travel and operate sustainably.

Are you ready to discover extraordinary once again?


More about Steppes

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