Job Vacancies

Responsibilities

Commercial

• Costing of group tours, doing competitive analysis to ensure we are providing our clients with value for money while maintaining robust margins.
• Yield management – in conjunction with the Product & Impact Director, monitor and report on performance of the Groups portfolio including booking trends, conversion, occupancy and profitability
• Identify opportunities for growth and new group concepts through market trends and competitor analysis
• Maintain positive relationship with suppliers ensuring we have an SLA in place with all the DMCS we are using to deliver our group experiences
• Manage our team of group tour leaders, keeping our database of contracts, images and biographies up to date

Creative

• Contribute towards the creation a coherent and inspirational collection of group tours
• Source and develop compelling experiences, properties and tour leaders as the building blocks of the group tour collection
• Build group tours in our database so that our sales team can sell and administrate group tours without impediment
• Create a captivating web page for each group tour and working with the marketing team, ensure our group tours are optimised across the website

Operational

• Act as the main point of contact for the operation of our group tours
• Collaborate with our suppliers to take an idea for a group tour to its conclusion as a fully formed departure ready for marketing
• Ensure all group departures meet operational, health and safety, and quality standards
• Maintain our database to reflect any changes or updates to group tour itineraries
• Distribute and collate Tour Expert (tour leader) Feedback Forms (post-travel) following up on any actions required
• Using client PTQs and Tour Expert feedback forms, give post-travel feedback to our suppliers

Skills/experience required

• First-hand experience of working in the high-end travel industry, preferably with experience of group tour product development
• An appreciation and understanding of sustainability in the context of the travel industry
• People skills – ability to forge long-lasting relationships with colleagues and suppliers
• Good computer literacy and a willingness to expand your knowledge
• Copywriting and close attention to detail
• Administration and organisational skills
• Time management and an ability to prioritise
• First-hand travel experience in key Steppes destinations

Terms and conditions

• Hours of work are 09:00 – 17:30 hours, Monday to Thursday, 09:00 – 17:00 Friday, and occasionally over weekends and evenings (e.g. if attending supplier and trade events as required)
• Paid holidays – up to 33 days (which includes 8 bank holidays)
• Up to two days a week working from home
• Pension, private healthcare and travel insurance – contributory after a six-month probationary period
• Full-time position at 37.5 hours

To Apply

Email a covering letter and CV to talent@steppestravel.com

Deadline for applications is 3rd July 2026